Use the coupon code JULHO20 to get a 20% discount on online bookings in July 2024.
Ilha da Madeira
Tropical Rent Madeira

FAQ’s

Quick Answers to Your Rental Questions

Answer all your questions about car and motorbike rental in Madeira

From questions about insurance policies to tips for safe driving on the island.

Contacts

To rent a car in Madeira, you can do it through our website, by phone, or in person. We offer quick and easy processes.

Mileage is unlimited. Explore the island without restrictions.

Yes, depending on the car's availability.

Yes, as long as you have a valid rental agreement for the desired dates.

Yes, we are open every day, including holidays.

Payment can be made in cash, by credit card, or via PayPal.

We can provide a full tank, half tank, or 1/4 tank. The customer must return the car with the same amount of fuel.

In case of theft, contact the PSP (Public Security Police) and our rental center immediately.

No, the responsibility for personal belongings lies entirely with the customer.

Yes, provided the second driver is at least 21 years old and presents their driving license.

No, the driving license is essential for picking up the vehicle and completing the rental agreement.

Yes, just confirm availability and adjust the period as needed.

In case of an accident, call us immediately. Our contact details are provided in the rental agreement.

Contact us immediately for assistance. We will handle the situation promptly.

The car is usually returned to our store. If you wish to return it to another location, let us know. Returning the car at the airport incurs an additional cost of 25 euros.

No, we do not offer refunds for early returns. Rental periods are in 24-hour blocks.

If you have insurance, damages are covered. Without insurance, you will be responsible for the repair costs.

You can go to our store and we will assist you with the payment. Bring the fine with you.

Yes, you can use your own child seat.

Please confirm this with us for specific details on changes or cancellations.

Yes, but returns exceeding one hour will incur additional rental charges.

The invoice is sent to the email address provided in the contract.

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